dbk66 Privacy Policy

dbk66 ("we", "us", or "the platform") is an online gaming and betting service in Bangladesh. This privacy policy ("policy") provides a detailed description of how your personal information is collected, processed, stored, and kept secure when you use our website dbk66.cam.

By registering on our platform or using our services, you are considered to have voluntarily agreed to the terms of this policy. This policy operates as a supplement to the Terms and Conditions.

dbk66 collects only the information necessary to operate our services, ensure security, and provide you with the best experience. The information we collect is as follows:

2.1 Information Provided Directly by You

• Full name and date of birth (for age verification)
• Email address and contact information
• Username and password (stored in encrypted form)
• Documents submitted for identity verification (national ID, passport)
• Financial transaction details (bKash, Nagad, Rocket, Upay numbers; bank account details)
• Messages and complaints submitted to customer support

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type and operating system
• Time spent on the platform and pages visited
• Gaming activity, betting history, and transaction logs
• Referral source and marketing channel

2.3 Information Received from Third Parties

Where necessary, we may receive limited information from legitimate third-party service providers for the purpose of identity verification and fraud prevention.

Collected information is used for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Account registration, verification, and management
• Processing deposits, withdrawals, and financial transactions
• Managing bonuses and promotional offers
• Providing customer service and support

3.2 Security and Compliance

• Age verification — only those aged 21 or above may use the platform
• Prevention of fraud, money laundering, and unauthorized access
• Responsible gaming monitoring and support
• Dispute resolution and fulfillment of legal obligations

3.3 Service Improvement

• Analyzing and improving platform performance
• Creating a personalized experience
• Developing new games and services
• Promotional communications where applicable (which you can turn off)

Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

4.1 Types of Cookies

• Essential Cookies: Required for login sessions and security — these cannot be turned off.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Used to monitor platform usage and performance.
• Marketing Cookies: May be used to show you promotional content based on your interests.

4.2 Cookie Controls

You can control or disable most cookies by changing your browser settings. However, disabling essential cookies may affect some core features of the platform.

dbk66 never sells or rents your personal information to third parties. However, information may be shared with selected parties in the following limited circumstances:

5.1 Service Provider Partners

• Payment processing service providers (bKash, Nagad, Rocket, Upay, and banks)
• Identity verification and KYC service providers
• Technology and hosting service providers
• Fraud prevention and cybersecurity organizations

All such partners are contractually bound to uphold our privacy standards and may only use the information for the specified purpose.

5.2 Legal Obligations

We may be legally required to disclose information in response to a court order, a lawful request from a government authority, or to comply with applicable law. In such cases, we will always provide only the minimum information required.

5.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may be transferred. We will notify you appropriately before any such change takes place.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required to meet legal obligations.

6.1 Active Accounts

All necessary information will be retained for as long as your account remains active. Transaction records and gaming history are retained as part of financial records.

6.2 After Account Closure or Deactivation

• Financial transaction records: retained for the period required by law
• Identity verification documents: retained for the period required for legal compliance
• Customer support records: retained for the duration of dispute resolution
• Information no longer applicable: deleted as soon as possible after account closure

dbk66 respects your data rights. You may exercise the following rights:

7.1 Right to Access and Correction

You may view the information stored in your account at any time and request correction of any inaccurate or incomplete information.

7.2 Right to Deletion

You may request deletion of your personal information; however, we may be required to retain certain information for a specified period due to legal obligations.

7.3 Objection to Processing and Withdrawal of Consent

You may unsubscribe from marketing communications at any time and object to the processing of your information for certain specific purposes.

7.4 How to Exercise Your Rights

To exercise these rights, contact us at: [email protected] — we will aim to respond within 30 business days.

dbk66 follows industry-standard technologies and processes to keep your information secure.

8.1 Technical Safeguards

• SSL/TLS encryption applies to all data transmissions
• Passwords are stored using strong hashing algorithms — never in plain text
• Financial information is encrypted with an additional layer of protection
• Regular security audits and risk assessments are conducted
• Two-factor authentication (2FA) is available

8.2 Organizational Safeguards

• Staff receive regular training on data protection
• Only designated staff may access information where necessary
• A defined response plan is in place for data breaches

Our platform may have connections with game software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe. These providers operate under their own privacy policies.

These third-party providers may collect gameplay data while you play their games. This process is governed by their own privacy policies, for which we are not directly responsible. However, we work only with trusted and recognized providers.

Services such as bKash, Nagad, Rocket, and Upay are used for payment processing. During transactions, these services process information in accordance with their applicable policies.

dbk66 is a platform for users aged 21 and above only. We do not intentionally collect any personal information from minors.

Age verification is mandatory at registration. If we become aware that a minor is using or has used our platform, the relevant account will be closed immediately and the associated information will be securely deleted.

Our Responsible Gaming page contains detailed guidance on protecting minors from online gaming.

We reserve the right to periodically review and update this privacy policy. Changes will be communicated to you in the following ways:

• By changing the "Last Updated" date on this page
• By sending a notification to your registered email for important changes
• By requesting you to review the revised policy when logging into the platform

If you continue using the platform after changes are made, you will be considered to have given your consent to the revised policy. For significant changes, a notification will be sent at least 14 days before they take effect.

If you have any questions, concerns, or complaints about this privacy policy, please contact our data protection team:

Visit our About Us page to learn more about us. Read our Terms & Conditions to learn about all platform rules.