dbk66 Terms and Conditions
Please read these terms and conditions carefully before using the dbk66 platform. All rules regarding accounts, bonuses, payments, and responsible gaming are set out in detail here.
Introduction and Consent
General Introduction
dbk66 (hereinafter "Platform", "we", or "us") operates an online casino and sports betting service. These Terms and Conditions ("Terms") apply to the use of all services, websites, mobile applications, and related features of the dbk66 platform.
By opening an account on dbk66 or by using the platform, you are considered to have read, understood, and fully agreed to all of these Terms. If you do not agree with any part of these Terms, please do not use the platform.
dbk66 reserves the right to amend these Terms at any time. Continued use of the platform after any amendment will constitute acceptance of the updated Terms.
Eligibility Requirements
The following conditions must be met to register and use dbk66:
- You must be at least 21 years of age. This platform is for users aged 21 and above only.
- Online gaming must be legally permitted in the area where you reside.
- You must operate the account on your own behalf, independently, and in a purely personal capacity.
- Only one account per person is permitted.
- Individuals previously banned by dbk66 are not eligible to re-register.
- Operating an account through programmed bots, scripts, or any automated means is prohibited.
Protecting minors from gaming is our highest priority. Any account found to be operated on behalf of a minor will be closed immediately and all balances may be forfeited.
Account Registration and Verification
You must provide accurate, complete, and up-to-date information when registering an account. dbk66 may carry out identity verification at any time, which may include:
- A copy of your National ID (NID) or passport.
- Proof of current address (utility bill, bank statement, etc.).
- Proof of ownership of the payment method used.
It is your responsibility to keep your account login details (username and password) completely confidential. Sharing this information with any third party is strictly prohibited. Any unauthorized use must be reported to our support team immediately.
Bonuses, Deposits, and Withdrawals
Bonuses and Promotional Offers
dbk66 provides bonuses and promotional offers from time to time. These offers are available subject to specific conditions.
Welcome Bonus: A 200% bonus on the first deposit applies up to a maximum of ৳15,000. The wagering requirement for this bonus is 15 times.
- The wagering conditions must be met before any bonus amount can be withdrawn.
- Claiming bonuses by opening multiple accounts from the same device, IP address, or household is prohibited.
- If bonus abuse is suspected, dbk66 reserves the right to investigate and cancel the bonus.
- Each bonus offer has its own expiry period; if the conditions are not met within the specified time, the bonus will be cancelled.
- Under the VIP program, weekly cashback is provided across five tiers ranging from Bronze to Diamond.
Deposit Terms
The following policies apply when depositing funds into dbk66:
- The minimum deposit amount is ৳500 for each payment method.
- Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Deposits may only be made from a payment account registered in your own name.
- Deposits via third parties or credit cards are not permitted.
- If fraud related to deposit amounts is proven, the account may be suspended and the balance forfeited.
All transactions are secured by SSL encryption technology. The security of your financial information is our top priority.
Withdrawal Terms
The following rules apply when withdrawing funds from dbk66:
- The minimum withdrawal amount is ৳800.
- The standard processing time for withdrawals is between 30 minutes and 3 hours.
- Identity verification must be completed before a withdrawal request can be made.
- Withdrawals can only be made to the same payment method used for the deposit.
- Winnings derived from a bonus cannot be withdrawn until the bonus wagering conditions have been met.
- In the case of unusual or suspicious transactions, dbk66 may place the withdrawal on hold and conduct an investigation.
Gameplay and Code of Conduct
Fair Play and Prohibited Activities
dbk66 is committed to ensuring a fair and transparent gaming environment. The following activities are strictly prohibited and subject to penalties:
- Any form of cheating, collusion (illegal agreements with other players), or fraud.
- Operating multiple accounts for the purpose of abusing bonuses.
- Using software, bots, or any other automated means to operate games.
- Exploiting technical errors on the platform to gain an unfair advantage.
- Using the platform for money laundering or illegal financial transactions.
- Threatening, harassing, or abusive behavior toward other users.
If any such activity is proven, dbk66 reserves the right to permanently close the account in question and forfeit all balances. The relevant authorities may also be notified if necessary.
Technical Issues and Errors
dbk66 always strives to maintain a reliable technical environment. However, users should be aware of the following:
- If a game result is affected by server issues, loss of internet connection, or other technical reasons, dbk66 will make its decision based on its own records.
- Any winnings displayed incorrectly due to a software error will be considered void.
- The service may need to be temporarily suspended for maintenance.
Intellectual Property and Proprietary Rights
All content on the dbk66 platform — logos, designs, software, text, graphics, and other elements — is protected under the exclusive intellectual property rights of dbk66. Users may not reproduce, distribute, or use this content for commercial purposes without permission.
Responsible Gaming and Accountability
Responsible Gaming Policy
dbk66 believes that gaming is a form of entertainment — not a source of income. We are mindful of the mental and financial wellbeing of our users.
- Users can set their own deposit and wagering limits.
- A temporary account break (self-exclusion) can be applied if needed.
- If problematic gaming behavior is identified, dbk66 may reach out to the relevant user.
- For more details on responsible gaming, please visit our Responsible Gaming page.
Gaming addiction is a serious issue. If you or someone you know is affected, please seek professional help immediately.
Limitation of Liability
To the maximum extent permitted by law, dbk66 accepts no responsibility for:
- Direct or indirect financial loss suffered by a user as a result of gaming activity.
- Loss caused by issues with the user's device or network.
- Issues arising from third-party services (payment gateways, game providers).
- Unexpected technical failures or force majeure circumstances.
However, dbk66 always takes legitimate user complaints into consideration and strives to resolve disputes in good faith.
Privacy and Data Protection
dbk66 is committed to protecting the personal information of its users. Please read our Privacy Policy for full details on how we collect, store, and use data.
- Personal information is used solely for the purpose of providing the service.
- Sharing information with third parties is strictly controlled.
- All data is secured by SSL encryption.
- Documents required as part of the KYC (Know Your Customer) process are retained on file.
Account Suspension and Closure
dbk66 may suspend or permanently close an account without notice in the following circumstances:
- Violation of any clause of these Terms.
- Evidence of fraud, cheating, or bonus abuse.
- Registration using false or incomplete information.
- Suspected violation of money laundering laws.
- Directions from authorities or legal demands.
Users may also request to close their own account at any time. In that case, all outstanding valid balances will be returned in accordance with the applicable terms.
Amendments to the Terms
dbk66 reserves the right to change or revise these Terms at any time. For significant changes, users will be notified as far in advance as possible. Continued use of the platform after revised Terms are published will be considered acceptance of the new Terms.
The date of the most recent revision will always be shown at the top of this page. It is recommended that you check this page regularly.
Dispute Resolution and Contact
For any dispute or complaint, you are first asked to contact us via our 24/7 live chat or by email. We aim to resolve matters honestly and promptly.
Please provide the following information when submitting a complaint:
- Your account username.
- Detailed description of the issue and date.
- Transaction reference number, if applicable.
- Relevant screenshots or evidence (if any).
Our team carefully reviews every complaint and tries to respond as quickly as possible.
Contact Us
If you have any questions or confusion about these terms and conditions, please contact our support team. We are always ready to help.
24/7 Live Chat
Our live chat service is always available for direct support in Bengali. Get quick answers to any questions.
Start Live ChatEmail Support
For detailed complaints or questions, contact us by email. We will respond as quickly as possible.
For more information, visit our FAQ, Privacy Policy and Responsible Gaming pages. For 21+ only